7 Best Jobs in Unified Microsystems Dubai – Career in UAE

Jobs in Unified Microsystems Dubai – Our core belief of integration is in our staff, process, technology, and branding. In everything we do, we are Unified.

Finding a meaningful and rewarding job can be a long journey. Our goal is to make that process as easy as possible for you and to create a satisfying work environment – one that you’ll look forward to coming to every day. Start your journey with us by browsing available jobs.

Jobs in Unified Microsystems Dubai

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We work with both end users and system integrators adding value at every opportunity for the common good, delivering projects successfully to an exceptional standard with continuous improvement and development.

Our group has international expertise with local presence and delivery capability to get the job done on the ground.

Contact: +97142432025

Account Manager

The position is also responsible for building and managing client relationships, collecting information, and ensuring that company offerings meet the individual needs of clients.

Statement Of Duties And Responsibilities:

• Meets and communicates with clients to ensure that all of their needs are understood and addressed.
• Analyzes customers’ needs and suggests upgrades or additional features to meet their requirements thereby creating opportunities to upsell and cross-sell products and services.
• Builds strong client relationships to maintain old business and acquire new customers.
• Handles reviews and discusses reports/audits with the customer.
• Collaborates with internal departments to ensure client requirements are met.
• Collects and analyzes information and keeps accurate records relevant to managing client accounts.
• Handles escalations and resolves complaints and prevents additional issues by improving processes.
• Performs other tasks that may be required from time to time.

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Marketing Manager

The position is responsible for developing, implementing, and executing strategic marketing plans to attract potential customers and retain existing ones.

Statement Of Duties And Responsibilities:

• Develop strategies and tactics to get the word out about our company and services.
• Lead the execution of sales campaigns and marketing programs from start to finish, leveraging internal support and driving collaboration.
• Create valuable and engaging content for our website and blog that attracts and converts our target groups.
• Generate digital assets (whitepapers, blogs, other campaigns)
• Build strategic relationships and partnerships with key industry players, agencies, and vendors.
• Prepare and monitor the marketing budget and allocate funds based on approved strategies.
• Oversee and approve marketing materials, both hard copies and online.
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals.
• Tasks that may be required from time to time.

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Business Development Associate

The position is responsible for developing and implementing activities and efforts to expand sales and new business by conducting market research, increasing presence in the market to generate sales leads, and strengthening client relationships.

Statement Of Duties And Responsibilities:

• Understands the company’s service offerings and clearly communicate them to clients and prospective clients.
• Gets contacts of potential customers and generates leads and introductions via social media (e.g. Linked In), cold calling, emailing and internet search, and other means as required.
• Identify and qualify new customers as per the company’s requirements and business strategies.
• Coordinate appointments, calls, and meetings between sales, technical and support, and customers for discussing new opportunities, repeat sales, and business expansions.
• Assists in the development and implementation of sales strategies, client service, and retention plans, and analyzes sales data to align or update marketing strategies.
• Conducts market research and identifies potential clients.
• Create business plans, sales pitches, presentations, reference material, and other documents as required.
• Maintain and regularly update the customer database, such as names, phone numbers, and email addresses.
• Ensures that all business development activities are coordinated and executed in a timely manner.
• Provides support to the sales team on all aspects of the sales process.
• Tasks that may be assigned from time to time.

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Procurement Engineer

The position is responsible for overseeing the purchase of technical equipment for technical delivery.

Statement Of Duties And Responsibilities:

• Collaborates with sales, support, and client representatives to determine the systems needed to complete projects according to specifications, research vendors for that equipment, then order it.
• Negotiates purchase agreements with vendors and awards contracts to vendors for equipment.
• Monitors any adjustments to equipment needs to maintain the optimum supply of equipment based on availability and price to complete projects on time and on budget.
• Analyzes technical data and specifications to determine the equipment needed for projects.
• Evaluates equipment suppliers and negotiate purchasing agreements for equipment.
• Devises, implements and oversees procurement strategies to meet cost savings targets.
• Administers supplier and vendor contracts.
• Ensures that purchases comply with technical, commercial, legal, and contractual obligations.
• Manages inventories and maintains accurate purchase and pricing records.
• Ensures responsible procurement practices meet company objectives and compliance requirements.
• Communicates with stakeholders regarding the nature and function of purchased equipment.
• Creates quotations for customers that detail pricing, delivery schedules, and other pertinent information about products or services.
• Stays current with purchasing technology trends and oversees purchase and implementation, as necessary.
• Tasks that may be required from time to time.

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Desktop Support Engineer

Provides first-line support to customers, resolving issues or escalating (to 2nd-line support) within the agreed service level agreement.

Statement Of Duties And Responsibilities:

• Address user tickets regarding hardware, software, and networking.
• Traveling to the client’s location or connecting via a remote link.
• The first response was for desktop and cabling issues.
• Install and inspect cabling system infrastructure.
• Research and identify solutions to software and hardware issues.
• Troubleshoot O365-related issues.
• Hands-on experience in networking, routing, and switching.
• Diagnose and troubleshoot technical issues, including account setup and network configuration.
• Works with servers and telephone systems.
• Refer to internal databases or external resources to provide accurate tech solutions.
• Ensure all issues are accurately logged.
• Prioritize and manage several open issues at one time.
• Follow up with clients to ensure their IT systems are fully functional after troubleshooting.
• Troubleshoots independently aiming for first-time resolution every time, knowing when to escalate when required to ensure consistent work velocity.
• Provides detailed information on steps taken on all escalations.

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Project Manager

The position is responsible for planning and allocating resources, preparing budgets, monitoring progress, and keeping stakeholders informed throughout the project lifecycle.

Statement Of Duties And Responsibilities:

• Determines and defines project scope and objectives.
• Develops and manages a detailed project schedule and work plan, involving all relevant stakeholders and ensuring technical feasibility.
• Prepares budget based on the scope of work and resource requirements needed to reach objectives and manage resources in an effective and efficient manner.
• Tracks project to ensure adherence to budget, schedule, and scope of the project.
• Coordinates with internal team and develops schedules and individual responsibilities.
• Sets and tracks project milestones; manages and accounts for unforeseen delays, then realigns schedules and expectations as needed.
• Establishes and implements project communication plans, providing status updates to clients, management, and the project team.
• Manages contractors through the project lifecycle from conception, through all the operational stages to completion and post-project review.
• Identifies and prevents project risks, ensuring fast implementation of preventative and corrective actions.
• Ensures compliance with government and company regulations.
• Develops and updates Project Manuals and other related documentation.
• Develops and updates Knowledge Bank related to project management.
• Performs other related duties as assigned.

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Senior Technical Engineer

The position is responsible for designing, building, coordinating, and maintaining the IT environment the company and its clients need to run internal operations, collect data, develop, and launch digital products, support projects, and achieve other business objectives.

Statement Of Duties And Responsibilities:

• Plans and creates an environment for digital solutions.
• Collects and analyzes information on what is needed to handle the current traffic, keep services running, and scale them up or down if necessary.
• Analyzes possible threats and vulnerabilities, embeds security standards, and monitors adherence to them.
• Designs and implements a detailed disaster recovery plan to ensure that all infrastructure elements (data and systems) have efficient backup solutions.
• Sets up IT resources, configures them to the desired parameters, makes them available to users, and maintains the system’s consistency.
• Gathers and analyzes performance and health data from different assets — such as hosts, servers, databases, virtual machines, containers, etc.
• Employs specialized software tools that automate both processes and send alerts about errors, security threats, or performance issues.
• Documents problems and how they were addressed and creates metrics reports.
• Plans software updates, system upgrades, and implementation of new elements — both hardware and software — into the existing IT environment.
• Creates policies and procedures for system integration, controls integration testing, and overall coordinates the entire process acting as a project manager.
• Creates and regularly updates technical documentation for infrastructure. It describes hardware and software components, their key parameters, and relations, what needs to be tracked, and who is responsible for what.
• Communicates with client representatives and internal experts to help translate business requirements into technical implementations.
• Performs other tasks that may be required from time to time.

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